Privacy Policy
Swarm is committed to respecting and protecting the privacy of visitors to our website as well as the privacy of our clients. For visitors, we've structured our website so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. For clients, once you choose to provide us with personally identifiable information (any information which would allow you to be identified as a specific individual and/or company), you can be assured that it will only be used for the purpose of sustaining a client relationship with Swarm (e.g. for correspondence). We abide by the rules laid-out in the 1998 Data Protection Act.
Visitors To Our Website
What Information We Collect
When you visit our website, our web server collects basic user information about you that includes your ISP's domain or IP address, the time you accessed our website and the pages of our website that you visit. We may also use cookies, which are small pieces of information that a website can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes. Our web server is not able to determine your email address or aggregate information on what other pages on the Internet you have accessed or visited without submitting this information to us directly via registering or using our contact form.
How We Use The Information
The basic user information collected is used to help us analyse web traffic and to improve the content of our website. Cookies may be used to facilitate your client interaction with us. For example, we may use a cookie to store information about your user account which allows you to be directed to appropriate pages. We may from time to time disclose to third parties aggregate information on our website's traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our website(s) and/or other websites.
Swarm Clients
What Information We Collect
When you sign up for Swarm's services, you provide us with contact information and payment information (if required). Contact information typically includes your name, address, email address and telephone number. Payment information may include your credit card number, however we often do not require payment information as we will send you an invoice which you can pay via cheque or bank transfer. While you are a Swarm client, we hold information related to your account status, choice of services and information about any ongoing projects we are working on for you.
How We Use The Information
We use the contact information you provide us with to establish and sustain the business relationship with our clients. We use payment information for payment processing purposes only. We create and maintain other information such as client account status, choice of services and project profiles over the course of providing our services.
We will not disclose client personal and account information without permission from the client unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Swarm, our clients, or others, or where Swarm has a good reason to believe that the law requires such disclosure.
Swarm also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Swarm stores or transmits to or from its clients. The circumstances under which Swarm will disclose such electronic client communications are when:
- It is necessary in order to provide service to the client;
- It is necessary to protect the legitimate interests of Swarm and its clients;
- It is required to cooperate with interception orders, warrants, or other legal process that Swarm determines in its sole discretion to be valid and enforceable; and
- It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Swarm and appear to pertain to the commission of a crime.
Swarm disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its services by clients or others. Swarm will, however, review, delete, or block access to communications that may harm Swarm, its clients or third parties. The grounds on which Swarm may take such action include, but are not limited to, actual or potential violations of Swarm 's Terms and Conditions.
Customers may opt out of receiving certain correspondence from Swarm by sending a request directly via email as long as the correspondence in question is not a prerequesite for starting or continuing work or for receiving payment for work that has been completed.
Client Website Content
Swarm does not necessarily endorse, support, sanction, encourage, verify, or agree with the content, comments, opinions or statements of its clients, banner exchange participants, advertisers, vendors or partners. Information, products, and services offered, sold or placed online belong to the respective companies or individuals who place them there and are not representative of Swarm.
